Staycation Review – Grand Mercure Roxy Hotel

We picked Grand Mercure Roxy Hotel for our family staycation since Keane’s birthday falls on a Saturday this year. Keane loves to stay at hotels. Big beds for him to bounce on, bath tubs to soak in bubble baths and nice cool swimming pools to splash around.

Grand Mercure Roxy Hotel was pretty much an easy choice in terms of price and location. We wanted to go to the beach and pool. So we narrowed down to a few choices which Grand Mercure Roxy Hotel stood out at the end of the day. They also offer shuttle service to the airport so you can go to Jewel (the IT mall of the moment) for shopping.

A Great Pick For Family Staycation

Location

Grand Mercure Roxy Hotel is located opposite Parkway Parade, which has a wide variety of food and shopping options. However, because of the train line construction works in the area, it can get noisy. Construction continues from as early as 8am to 10.30pm. Also, getting a taxi can be a challenge. Trying to flag a taxi by the roadside is almost impossible since there are few taxis on the roads. If there are, they are usually already occupied.

Also the hotel is situated in walking distance to East Coast Park. Unlike the pricey beachfront hotels at Sentosa, this is a good affordable alternative.

Staff

Jenny at Grand Mercure Roxy Hotel Front Desk is undoubtedly one of the best I’ve met in my recent travels. She took the initiative to provide me with a poolside room when I told her I’d booked this room to celebrate my son’s birthday and we are looking forward to a swim. She was careful to check if I was alright with having a door that led to the pool and if a rollaway bed would suffice for the kids – Rooms by the pool only had a king sized bed. I had booked a twin room initially.

Child-friendly Pool

Grand Mercure Roxy Hotel’s pool was quiet during most times we were there. There was a really small baby pool of about 50cm depth, and another deeper pool of 80cm to 1.2m depth. The pool didn’t reek of nauseating chlorine. Kids’ skin weren’t extremely dry after swimming thrice in two days. Keane has eczema so chlorinated water isn’t too kind to his sensitive skin.

Room

It looked great at first glance. Grand Mercure Roxy Hotel was decent for its star rating of 4 stars, although there were definitely some room for improvement. I felt that the duvet was on the thin side and the bed was hard – not firm. Aircon worked as it should. No weird whirring sounds nor did it stop in the middle of the night.

Maybe I didn’t snoop around for the power points. I saw only two power points in my room. The one on the table worked but the one on the wall didn’t. It also looked very worn and unsafe. There were no plugs near the bedside table.

But I like how the room had expansive shelves which is perfect for families since we have so much to unpack. Wet wipes, tissue, diapers, milk, snacks blah blah. Everything needs to be easy to reach even if it’s just a night stay.

Grand Mercure Roxy Hotel’s pool rooms are located on the fourth floor. The good bit is that you are literally steps away from the pool. Quite like the Crowne Plaza pool rooms which open up to the pool, but it’s also twice the price of Grand Mercure Roxy Hotel.

And on the downside, Grand Mercure Roxy Hotel has its pool and function rooms located on the fourth floor. This means it’s common access by the public and no need to tap key card to access our room. So husband was very wary each time we get back to the room.

Bathroom

Every room has a bathtub which is the main reason I booked Grand Mercure Roxy Hotel. My boys love to soak and in Keane’s words “flop around the tub”. But goodness, each time anyone took a shower, the water pools all around the ledge. Also, the ledge seems to be covered in laminated wood instead of tiles. I’m puzzled with their choice of material.

The spacious bathroom had a reasonably sized vanity table which makes up for the lack of mirror in the bedroom.

Breakfast

Their international spread at Feast@East Buffet Restaurant had a decent variety of international and local food. Fruits were fresh and service was quick.

We celebrated Keane’s birthday with a slice of cake at Wave Cafe. Staff were considerate to include a complimentary Happy Birthday Chocolate decoration. Greatly appreciate such gesture!

There were two other restaurants – Breez Bistro Bar located by the pool and Jia Wei Restaurants which serves Cantonese Cuisine.

Fax: (+65)63448010

Would we stay there again?

Yes! There were some problems with Grand Mercure Roxy Hotel’s hardware like the beds and the furnishings, but it may be because we didn’t stay in their superior rooms perhaps? Check in and check out was a breeze. Their staff were friendly and service was definitely on par with 5 star hotels. Besides, it was only a 2d1n staycation. The poolside rooms were great for the price.

Grand Mercure Singapore Roxy

50 East Coast Road 
Roxy Square 
Marine Parade Rd 
428769 
SINGAPORE 

Website

Tel: +6563448000

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s